Red Earth Motorhomes Rental Terms for travel between Apr. 01, 2008 and Mar. 31, 2009Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Red Earth Motorhomes. Here is a summary of the terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Red Earth Motorhomes.
- The Supplier means the operator of Red Earth Motorhomes.
- The Client is also referred to as the hirer (s) or renter (s)
• All Flex Rates are NET and rental days are calculated per calendar day
• Rates are in Australian dollars and include 10% Goods and Services Tax
• Rates exclude one way fees, Location Surcharges, all Liability Reduction Options and Extras
• Please note that the pricing quoted on this website for any booking longer than 35 days is to be considered a quote only and will need to be reconfirmed with you after the availability of your chosen vehicle has been confirmed. The pricing for the first 35 days of your hire will be correct but the pricing for subsequent days e.g. days 36 - 45 may vary.
• Long term discounts apply on all rental segments.
• These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together)
• Requests for group bookings should first be directed to reservations
• The Supplier's Standards Conditions apply
• Rates are subject to change without notice
Rental Charges
Rentals are charged per calendar day. When using Standard Rates and a rental moves from one rate season into the next, the calculation is based on both rates. When using Flex Rates, the rate for the entire rental is determined by the pick up date, and therefore will not change throughout the hire period.
Inclusive Rate
A cost of AU$50 per day applies for an Inclusive Rate.
Inclusive Daily Hire Rate.
The Rate includes: VIP Cover, Unlimited Kilometres, One Way Rental Fee, 10% GST, 2.5% Government Stamp Duty/Taxes, Personal Kits, Kitchen Kit, LP Gas Refill Fee, Welcome Pack, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Extra Driver Fees, Camp Chairs and Table, Maps and Camp Ground Guides and Baby or Booster Seats (on request).
The Inclusive Rate does not include the Broome Surcharge. The maximum amount payable per rental segment for an Inclusive Rate is AU$2,500 Net – i.e. 50 days rental.
Branches
Branch locations are Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Perth, Sydney and Hobart (from Sept 08).
During the period of 1 December 2008 to 31 March 2009 the Alice Springs branch is closed on Sundays and the Broome and Darwin branches are closed on Saturdays and Sundays.
All branches will be closed Christmas Day, New Years Day and Good Friday.
Otherwise branches are open seven days a week, 8am to 4:30pm.
Transfer
Vehicles must be collected and returned to branches (not airports). Transfers to and from the depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.
Taxes
Rates include 10% GST.
A charge of 2.5% of the total cost will be levied to cover state government taxes, duties and associated costs.
Credit Cards
We accept Visa, MasterCard. Visa and Mastercard will incur an additional 1.75% surcharge on any transaction. Amex and Diners will incur an additional 4.5% surcharge on any transaction.
Please note the initial deposit can only be paid by Visa or Mastercard.
Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. The Supplier does not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration
The minimum rental for all vehicles is five days, aside from one way rentals which are seven days. A 10 day minimum rental period applies during the period of 15 December 2008 to 5 January 2009. During the Bathurst and Philip Island Races a 7 day minimum rental period applies from East Coast branch locations. Minimum rental periods are subject to change during other peak periods.
One Way Rentals
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of AU$200 is charged for rentals 20 days or less per segment.
| ADL | | | | | | | | | | 7 | ASP | | | | | | | | | 7 | 14 | BNE | | | | | | | | 21 | 21 | 21 | BME | | | | | | | 14 | 14 | 7 | 21 | CNS | | | | | | 14 | 7 | 14 | 14 | 14 | DRW | | | | | 7 | 7 | 7 | 21 | 14 | 14 | MEL | | | | 14 | 21 | 21 | 14 | 21 | 21 | 14 | PER | | | 7 | 14 | 7 | 21 | 7 | 21 | 7 | 21 | SYD |
Driver’s Licence and Minimum Age
A valid, non-provisional, state or overseas driver’s licence is required. If the driver’s licence is not in the English language (e.g. German, French, Chinese, etc) then an international driver’s licence is also required. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 21 years and the maximum age is 75 years.
Kitchen and Personal Kits
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas as well as campground guides.
Vehicle Consultation
On pick up of the vehicle, staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Welcome Pack
Each vehicle is supplied with a complimentary pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar satchels.
Camp Chairs
AU$15 each per rental
Camp Table
AU$20 per rental
The Supplier's Policy on Child Restraints
Baby Capsules
Baby Capsules are not allowed to be fitted to any vehicle (including cars).
Baby Capsules are required for infants as follows:
- 0 to 9 kg weight; or
- 0 to 6 months of age (on average); or
- up to 70 cm in length.
Baby Seats
Baby Seats are required for young children as follows:
- 9 to 18 kg weight; or
- 6 months to 4 years of age (on average); or
- above 70cm in length.
Booster Seats
Booster Seats are required for young children as follows:
- 14 to 26 kg weight; or
- 4 to 7 years of age (on average).
All Child Restraints are front facing and are to be fitted in the rear of The Supplier's vehicles.
The above details are The Supplier's minimum requirements.
The above details are subject to the manufacturer’s guidelines for each individual device.
While all reasonable care has been taken has been taken in preparing this document, The Supplier does not guarantee the accuracy or completeness of the document. Nor does The Supplier endorse or accept any responsibility for any views, advice, recommendations or opinions expressed in the document or referred websites. The content should only be used for your general information and use and not by way of specific recommendation or advice as every individual's circumstances are different. You should seek your own independent legal advice before taking any action based in whole or in part on the document or referred websites.
The Supplier shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of this document or referred websites.
AU CAMPER Vehicle | No Baby or Booster Seats Allowed | 1 Baby Seat | 1 Booster Seat | 2 Baby Seats | 2 Booster Seats | 1 Baby Seat and 1 Booster Seat | Cheapa Campa – Hitop | √ | | | | | | Hitop Campervan | √ | | | | | | Euro Tourer | √ | | | | |
| Euro Cruiser | | √ | √ | | | | Euro Camper | | √ | √ | √ | | √ | Euro Deluxe | | √ | √ | √ | | √ | 4wd Adventure Camper | √ | | | | | |
Options per table column are not combinable.
First Aid Kits
A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AU$50 fee is charged when the vehicle is returned.
L.P. Gas Refill Service Fee
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
AU$15 – Cheapa Campa/Hitop Campervan/Euro Tourer/Adventure Camper
AU$30 – 3, 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to The Supplier at the completion of the rental. The fee applies for
each part of a multiple rental.
Broome Rentals
An additional charge of AU$750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable. Only the Hitop Campervan and 4wd Adventure Camper are available to be rented to and from the Broome branch.
Travel Restrictions
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 500 metres long to recognised campgrounds.
Four Wheel Drive Vehicles can also be driven on recognised unsealed tracks but may only travel to the following remote areas with the express written permission of The Supplier: Any Islands, Tasmania, Simpson Desert, Gunbarrel Highway, Cape York (North of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles and any other remote area. No Vehicle is permitted on the the Canning Stock-route, The Lost City in Litchfield Park, the Telegraph Road section of the road to Cape York or the last 2 kilometres of the Lennard River Gorge Road.
The Supplier reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from The Supplier's Head Office. Subject to the change being approved, an additional charge of AU$700 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from The Supplier's Reservations staff. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or a Supplier Branch immediately on confirmation of the rental extension. The additional days will be at the Gross Rate available at the time of the extension. Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.
Repairs
Although the vehicles are late model, it may happen that small repairs are required. Repairs up to AU$50 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over AU$50, The Supplier will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Traffic Infringements
The Supplier reserves the right to charge the renter for any speeding or parking fines, traffic infringements or road toll fines. An additional administration fee of AU$75 per fine will apply to cover the costs of processing.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, The Supplier reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter The Supplier's liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
The Supplier reserves the right to refuse any rental at their discretion.
Animals
No animals are permitted in vehicles, excluding guide dogs.
Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellation 27 days + prior to pick-up date - no further charges apply
Cancellation 10 to 27 days prior to pick-up date - 20% of Gross Rental, (minimum AU$250)
Cancellation less than 10 days prior to pick-up date - 50% of Gross Rental
Cancellation within 3 days of pick-up date, or no-show - 100% of Gross Rental
There is no refund for late pick up or early return of vehicle.
Booking Amendments
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.
TRAVEL INSURANCE
It is strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
PROTECTION PACKAGE
Personal Injury
The vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and The Supplier strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AU$75 will be charged per claim. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to The Supplier, not at the completion of the rental Period.
Standard Liability
The Supplier’s rental charge includes a Standard Liability of AU$7,500. A Bond of AU$7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AU$7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of AU$2,500 applies. This Option can be purchased by paying AU$20 per day.
The maximum amount payable for this Option per rental is AU$1,000 – i.e. 50 days rental.
With this Option a Bond of AU$2,500 will be collected.
Reduction Option 2 (VIP Cover)
A Liability of AU$0 applies. This Option can be purchased by paying AU$35 per day.
The maximum amount payable for this Option per rental is AU$1,750 – i.e. 50 days rental.
With this Option a Bond of AU$250 will be collected.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damaged caused due to a Single Vehicle roll over.
• Damage caused to the Vehicle by the renter’s willful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Red Earth Motorhomes Rental Terms for travel between Apr. 01, 2008 and Mar. 31, 2009Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Red Earth Motorhomes. Here is a summary of the terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Red Earth Motorhomes.
- The Supplier means the operator of Red Earth Motorhomes.
- The Client is also referred to as the hirer (s) or renter (s)
• All Flex Rates are NET and rental days are calculated per calendar day
• Rates are in Australian dollars and include 10% Goods and Services Tax
• Rates exclude one way fees, Location Surcharges, all Liability Reduction Options and Extras
• Please note that the pricing quoted on this website for any booking longer than 35 days is to be considered a quote only and will need to be reconfirmed with you after the availability of your chosen vehicle has been confirmed. The pricing for the first 35 days of your hire will be correct but the pricing for subsequent days e.g. days 36 - 45 may vary.
• Long term discounts apply on all rental segments.
• These rates and terms may not apply to group bookings (any rental that consists of 3 or
more vehicles travelling together)
• Requests for group bookings should first be directed to reservations
• The Supplier's Standards Conditions apply
• Rates are subject to change without notice
Rental Charges
Rentals are charged per calendar day. When using Standard Rates and a rental moves from one rate season into the next, the calculation is based on both rates. When using Flex Rates, the rate for the entire rental is determined by the pick up date, and therefore will not change throughout the hire period.
Inclusive Rate
A cost of AU$52.5 per day applies for an Inclusive Rate.
Inclusive Daily Hire Rate.
The Rate includes: VIP Cover, Unlimited Kilometres, One Way Rental Fee, 10% GST, 3% Government Stamp Duty/Taxes, Personal Kits, Kitchen Kit, LP Gas Refill Fee, Welcome Pack, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Extra Driver Fees, Camp Chairs and Table, Maps and Camp Ground Guides and Baby or Booster Seats (on request).
The Inclusive Rate does not include the Broome Surcharge. The maximum amount payable per rental segment for an Inclusive Rate is AU$2,625 – i.e. 50 days rental.
Branches
Branch locations areAdelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Perth and Sydney.
During the period of 1 December 2009 to 31 March 2010 the Alice Springs branch is closed on Sundays and the Broome and Darwin branches are closed on Saturdays and Sundays.
During the period 1 May 2009 to 31 August 2009 the Hobart branch is closed on Saturdays and Sundays.
All branches will be closed Christmas Day, New Years Day and Good Friday.
Otherwise branches are open seven days a week, 8am to 4:30pm.
Transfer
Vehicles must be collected and returned to branches (not airports). Transfers to and from the depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.
Taxes
Rates include 10% GST.
A charge of 2.5% of the total cost will be levied to cover state government taxes, duties and associated costs.
Credit Cards
We accept Visa, MasterCard. Visa and Mastercard will incur an additional 2% surcharge on any transaction. Amex and Diners will incur an additional 4.5% surcharge on any transaction.
Please note the initial deposit can only be paid by Visa or Mastercard.
Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. The Supplier does not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration
The minimum rental for all vehicles is five days, aside from one way rentals which are seven days. A 10 day minimum rental period applies during the period of 15 December 2008 to 5 January 2009. During the Bathurst and Philip Island Races a 7 day minimum rental period applies from East Coast branch locations. Minimum rental periods are subject to change during other peak periods.
One Way Rentals
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of AU$200 is charged for rentals 20 days or less per segment.
| ADL | | | | | | | | | | | 7 | ASP | | | | | | | | | | 7 | 14 | BNE | | | | | | | | | 21 | 21 | 21 | BME | | | | | | | | 14 | 14 | 7 | 21 | CNS | | | | | | | 14 | 7 | 14 | 14 | 14 | DRW | | | | | | 14 | 14 | 14 | 21 | 21 | 21 | HBA | | | | | 7 | 7 | 7 | 21 | 14 | 14 | 7 | MEL | | | | 14 | 21 | 21 | 14 | 21 | 21 | 14 | 14
| PER
| | | 7 | 14 | 7 | 21 | 7 | 21 | 7 | 21 | 21 | SYD |
Driver’s Licence and Minimum Age
A valid, non-provisional, state or overseas driver’s licence is required. If the driver’s licence is not in the English language (e.g. German, French, Chinese, etc) then an international driver’s licence is also required. Also an accredited English translation will be accepted in lieu of an international driving permit (currently accept international driver’s licence only if licence is not in English). The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 21 years and the maximum age is 75 years.
Kitchen and Personal Kits
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas as well as campground guides.
Vehicle Consultation
On pick up of the vehicle, staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Welcome Pack
Each vehicle is supplied with a complimentary pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar satchels.
Camp Chairs
AU$15 each per rental
Camp Table
AU$20 per rental
The Supplier's Policy on Child Restraints
Baby Capsules
Baby Capsules are not allowed to be fitted to any vehicle (including cars).
Baby Capsules are required for infants as follows:
- 0 to 9 kg weight; or
- 0 to 6 months of age (on average); or
- up to 70 cm in length.
Baby Seats
Baby Seats are required for young children as follows:
- 9 to 18 kg weight; or
- 6 months to 4 years of age (on average); or
- above 70cm in length.
Booster Seats
Booster Seats are required for young children as follows:
- 14 to 26 kg weight; or
- 4 to 7 years of age (on average).
All Child Restraints are front facing and are to be fitted in the rear of The Supplier's vehicles.
The above details are The Supplier's minimum requirements.
The above details are subject to the manufacturer’s guidelines for each individual device.
While all reasonable care has been taken has been taken in preparing this document, The Supplier does not guarantee the accuracy or completeness of the document. Nor does The Supplier endorse or accept any responsibility for any views, advice, recommendations or opinions expressed in the document or referred websites. The content should only be used for your general information and use and not by way of specific recommendation or advice as every individual's circumstances are different. You should seek your own independent legal advice before taking any action based in whole or in part on the document or referred websites.
The Supplier shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of this document or referred websites.
AU CAMPER Vehicle | No Baby or Booster Seats Allowed | 1 Baby Seat | 1 Booster Seat | 2 Baby Seats | 2 Booster Seats | 1 Baby Seat and 1 Booster Seat | Cheapa Campa – Hitop | √ | | | | | | Hitop Campervan | √ | | | | | | Euro Tourer | √ | | | | | | Euro Cruiser | | √ | √ | | | | Euro Camper | | √ | √ | √ | | √ | Euro Deluxe | | √ | √ | √ | | √ | 4wd Adventure Camper | √ | | | | | |
Options per table column are not combinable.
First Aid Kits
A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AU$50 fee is charged when the vehicle is returned.
L.P. Gas Refill Service Fee
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
AU$20 – Cheapa Campa/Hitop Campervan/Euro Tourer/Adventure Camper
AU$35 – 3, 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to the supplier at the completion of the rental. The fee applies for each part of a multiple rental.
Broome Rentals
An additional charge of AU$750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable. Only the Hitop Campervan and 4wd Adventure Camper are available to be rented to and from the Broome branch.
Travel Restrictions
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 500 metres long to recognised campgrounds.
Four Wheel Drive Vehicles can also be driven on recognised unsealed tracks but may only travel to the following remote areas with the express written permission of The Supplier: Any Islands, Tasmania, Simpson Desert, Gunbarrel Highway, Cape York (North of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles and any other remote area. No Vehicle is permitted on the the Canning Stock-route, The Lost City in Litchfield Park, the Telegraph Road section of the road to Cape York or the last 2 kilometres of the Lennard River Gorge Road.
The Supplier reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from The Supplier's Head Office. Subject to the change being approved, an additional charge of AU$700 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from The Supplier's Reservations staff. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or a Supplier Branch immediately on confirmation of the rental extension. The additional days will be at the Gross Rate available at the time of the extension. Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.
Repairs
Although the vehicles are late model, it may happen that small repairs are required. Repairs up to AU$100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over AU$100, The Supplier will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Traffic Infringements
The Supplier reserves the right to charge the renter for any speeding or parking fines, traffic infringements or road toll fines. An additional administration fee of AU$75 per fine will apply to cover the costs of processing.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, The Supplier reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter The Supplier's liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
The Supplier reserves the right to refuse any rental at their discretion.
Animals
No animals are permitted in vehicles, excluding guide dogs.
Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellation 27 days + prior to pick-up date - AU$250
Cancellation 10 to 27 days prior to pick-up date - 20% of Gross Rental, (minimum AU$250)
Cancellation less than 10 days prior to pick-up date - 50% of Gross Rental
Cancellation within 3 days of pick-up date, or no-show - 100% of Gross Rental
There is no refund for late pick up or early return of vehicle.
Booking Amendments
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.
TRAVEL INSURANCE
It is strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
PROTECTION PACKAGE
Personal Injury
The vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and The Supplier strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AU$75 will be charged per claim. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to The Supplier, not at the completion of the rental Period.
Standard Liability
The Supplier’s rental charge includes a Standard Liability of AU$7,500. A Bond of AU$7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AU$7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of AU$2,500 applies. This Option can be purchased by paying AU$22 per day.
The maximum amount payable for this Option per rental is AU$1,100 – i.e. 50 days rental.
With this Option a Bond of AU$2,500 will be collected.
Reduction Option 2 (VIP Cover)
A Liability of AU$0 applies. This Option can be purchased by paying AU$38 per day.
The maximum amount payable for this Option per rental is AU$1,900 – i.e. 50 days rental.
With this Option a Bond of AU$250 will be collected.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damaged caused due to a Single Vehicle roll over.
• Damage caused to the Vehicle by the renter’s willful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Red Earth Motorhomes Insurance
TRAVEL INSURANCE
It is strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
PROTECTION PACKAGE
Personal Injury
The vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and The Supplier strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AU$75 will be charged per claim. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to The Supplier, not at the completion of the rental Period.
Standard Liability
The Supplier’s rental charge includes a Standard Liability of AU$7,500. A Bond of AU$7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AU$7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of AU$2,500 applies. This Option can be purchased by paying AU$22 per day.
The maximum amount payable for this Option per rental is AU$1,100 – i.e. 50 days rental.
With this Option a Bond of AU$2,500 will be collected.
Reduction Option 2 (VIP Cover)
A Liability of AU$0 applies. This Option can be purchased by paying AU$38 per day.
The maximum amount payable for this Option per rental is AU$1,900 – i.e. 50 days rental.
With this Option a Bond of AU$250 will be collected.
The Inclusive Package - recommended!
The Inclusive Package provides peace of mind for travellers ensuring you have done all you can to reduce any further costs on your hire. The inclusive option includes Reduction Option 2 (VIP COVER) with a liability of NIL. The bond payable on arrival if you choose the Inclusive Package is AU$250. Also included are: Stamp Duty / Australian Govt Tax (2.5%), One Way Rental Fees (where applicable), LP Gas Refill Fee, Camp Chairs (per person) and 1 Camp Table, Free Baby or Booster Seats (on request - 1 per rental). All Hires included 10% GST, All bedding and towels, Personal Kits, Kitchen Kit, Diesel Recovery Tax, Welcome Pack, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Extra Driver Fees Maps and Camp Ground Guides and Unlimited Kilometres. The Inclusive Rate is capped at 50 days rental which means any hires over 50 days pay a maximum of AU$2500.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damaged caused due to a Single Vehicle roll over.
• Damage caused to the Vehicle by the renter’s willful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.
INSURANCE INFORMATION FROM 1 APRIL 2009
TRAVEL INSURANCE
It is strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
PROTECTION PACKAGE
Personal Injury
The vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and The Supplier strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AU$75 will be charged per claim. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to The Supplier, not at the completion of the rental Period.
Standard Liability
The Supplier’s rental charge includes a Standard Liability of AU$7,500. A Bond of AU$7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AU$7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of AU$2,500 applies. This Option can be purchased by paying AU$22 per day.
The maximum amount payable for this Option per rental is AU$1,100 – i.e. 50 days rental.
With this Option a Bond of AU$2,500 will be collected.
Reduction Option 2 (VIP Cover)
A Liability of AU$0 applies. This Option can be purchased by paying AU$38 per day.
The maximum amount payable for this Option per rental is AU$1,900 – i.e. 50 days rental.
With this Option a Bond of AU$250 will be collected.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damaged caused due to a Single Vehicle roll over.
• Damage caused to the Vehicle by the renter’s willful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.Adelaide depotAddress: 969 Port Road Cheltenham, South Australia SA 5014, Adelaide, South Australia, AU Please take a taxi to the depot.This is located 11kilometres from the airport/city.
Taxi fares:$28 AUD from the airport, $26 AUD (Approximately) from the city.
Office hours: Open daily from 0800am to 1630pm Branches will be closed Christmas Day, New Years Day and Good Friday. Alice Springs depotAddress: 40 Stuart Highway, (Cnr Smith Street), Alice Springs, Northern Territory 0871, AU Office hours:
Open daily from 0800am to 1630pm* *
Closed on Sundays between 01 December 2008 - 31 March 2009 and 1 December 2009 to 31 March 2010 Branches will also be closed Christmas Day, New Years Day and Good Friday.
All pick ups and drop offs must be made between 8am and 4.00pm. Brisbane depotAddress: 698 Nudgee Road, Northgate QLD 4013, Brisbane, Queensland, AU Please take a taxi to the depot. This is located 6 kilometres from the airport and 12.5 kilometres from the city.
Taxi fares: $25 AUD from the airport, $35 AUD (Approximately) from the city.
Office hours: Open daily from 0800am to 1630pm Branches will be closed Christmas Day, New Years Day and Good Friday. Broome depotAddress: Kimberley Sightseeing Centre, Shop 1, 4 Sanctuary Road, Cable Beach, Broome, Western Australia, AU Taxi fares: Approx $6 AUD from the City and $6AUD from the airport.
Office hours:
Open daily from 0800am to 1630pm* *
Closed on Saturdays and Sundays between 01 December 2008 - 31 March 2009 and 1 December 2009 to 31 March 2010 Branches will also be closed Christmas Day, New Years Day and Good Friday.
All pick ups and drop offs must be made between 8am and 4.00pm. Cairns depotAddress: 432-434 Sheridan Street, Cairns QLD 4870, Cairns, Queensland, AU Office hours: Open daily from 8:00 to 16:30
Branches will be closed Christmas Day, New Years Day and Good Friday. Darwin depotAddress: 440 Stuart Hwy, Winnellie, Darwin, Northern Territory, AU Free Phones: From within Australia: 1800 777 779.
International: +800 3260 5466
Office hours: Open daily from 0800am to 1630pm* *
Closed on Saturdays and Sundays between 01 December 2008 - 31 March 2009 and 1 December 2009 to 31 March 2010 Branches will also be closed Christmas Day, New Years Day and Good Friday.
All pick ups and drop offs must be made between 8am and 4.00pm. Hobart depotAddress: Hobart Airport, No.1 Llanherne Drive, Hobart, Tasmania, AU Please take a taxi to the depot. This is located 2 kilometres from the airport and 14 kilometres from the city.
Taxi fares: $8 AUD from the airport, $40 AUD (Approximately) from the city.
Office hours:
Open daily from 0800am to 1630pm
During the period 1 May 2009 to 31 August 2009 the Hobart branch is closed on Saturdays and Sundays.
Branches will be closed Christmas Day, New Years Day and Good Friday.
All pick ups and drop offs must be made between 8am and 4.00pm. Melbourne depotAddress: 11a Mareno Road, Tullamarine VIC 3043, Melbourne, Victoria, AU Please take a taxi to the depot. This is located 6 kilometres from the airport and 20 kilometres from the city.
Taxi fares: $20 AUD from the airport, $45 AUD (Approximately) from the city.
Office hours: Open daily from 0800am to 1630pm Branches will be closed Christmas Day, New Years Day and Good Friday. Perth depotAddress: 266 Great Eastern Highway, Belmont, Perth, Western Australia, AU Office hours: Open daily from 0800am to 1630pm Branches will be closed Christmas Day, New Years Day and Good Friday.
All pick ups and drop offs must be made between 8am and 4.00pm. Sydney depotAddress: 182-196 O'Riordan Street, Mascot, Sydney, New South Wales, AU
Branch Hours are daily from 0800am to 1630pm Branches will be closed Christmas Day, New Years Day and Good Friday.
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